This is a warm and welcoming small family practice with a wonderful staff and a positive work culture. Crossroads Medical Center is focused on providing individualized, high-quality care and fostering long-term relationships with patients.

Schedule:

Monday 8:45am-5:30pm with an at least a 30 min lunch break between 12:00pm-1:00pm Thursday 8:45am-5:30pm with an at least a 30 min lunch break between 12:00pm-1:00pm Friday 12:45-5:30pm

Hourly Wage:

$16/hour

Benefits

Accrued PTO, up to 6 national holiday paid days off/year (designated holidays that fall on your regularly scheduled workday), retirement plan with up to 3% employer matching

Specific Duties:

• Work with medical providers and staff to ensure that patients obtain the highest standard of healthcare
• Provide excellent and respectful customer service; help all patients to feel welcome and comfortable
• Follow procedures for the EMR system: keep up with tasks and messages, maintain and update patient records appropriately, name and categorize documents
• Obtain insurance information from patients and enter it into their charts accurately. Verify insurance information by communicating with insurance companies
• Educate patients on office policies and procedures
• Adhere to all standards, protocols, and laws surrounding patient confidentiality
• Call and inform patients of lab and imaging results and relay other messages to patients as directed
• Answer phones and help callers in a professional manner
• Send and respond to text messages using our confidential messaging system
• Send and respond to email messages using our front desk email
• Run patient payments
• Respond appropriately to medical emergencies
• Assist with other administrative tasks, such as:
  • Obtaining/preparing release of records
  • Communicating with other medical offices
  • Scheduling patients, answering phones, insurance verification, maintain office supply inventory

Qualifications:

• Possess empathy toward the needs of others. Able to work well with patient
• Detail oriented
• Able to accurately document required information clearly
• Ability to work in a fast-paced environment
• Strong organizational skills
• Flexibility to learn new skills and tasks
• High school diploma or equivalent required
• Comfortable working with the LGBTQIA+ population.

Random drug testing and background checks may be conducted.

Other Commitments:

This is an apprenticeship position, which requires the completion of specific coursework in a Front Range Community College program.

Completing the full 26 credit MA certificate at the college in a condensed 20 weeks. It’s a combination of:

• Online course (20 weeks) and covers a total of 5 classes. Requires about 10 hours per week of time.
• Saturday labs involved from 9-noon for this online course.  Some Saturdays are in person, most are virtual.
• Comes to campus one day per week for the first 10 weeks of the program for the lab and clinical skills classes to learn hands-on skills like EKG, blood pressure, injections, etc. 
• While taking classes the apprentice also works according to the schedule set with the employer. 
• Sits for their certification exam to become a Certified Clinical Medical Assistant, with the goal of then continuing at the employer in a certified role.
• Classes would run August 2025 - January 2026 for apprentices hired in this model 
• Tuition Cost is about $4600, but there are funding opportunities

Apply:

Email to FrontDesk@crossroadsmedicalcenter.com