This is a Registered Apprenticeship Position sponsored by the Boulder Chamber. For more information about this job opening, visit the Boulder Economic Council's website.

Duties and Responsibilities:

• Act on various communications from insurance companies such as claims
• Generate and submit patient balance statements
• Prepare and mail or fax paper claims to insurance companies
• Accept inbound telephone calls from patients who have questions about their statement balances
• Make outbound telephone calls to patients to obtain missing or new insurance information, etc
• Gather any medical documentation needed by senior A/R personnel in order to get claims properly processed and paid
• Answer email and/or SMS messages from clients or patients about claims status
• Run credit card payments, to include patient payments and “virtual” insurance credit card payments
• Perform other tasks as assigned by management

Knowledge and Skills:

• High school diploma or equivalent
• Good computer skills. Familiarity with Office 365 is required
• High attention to detail
• Excellent customer service skills and proper phone etiquette are essential
• Must be driven, results-oriented, self-motivated, and be able to work with limited supervision
• Ability to communicate information or knowledge effectively to others
• Ability to effectively manage multiple tasks simultaneously.

NOTE: This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. The incumbent may be asked to perform other duties as required. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.