Description

Join us for two workshops in one day with Dr. Bryan K. Williams! The purpose of this event is to take your leadership and service excellence to another level through two sessions:

Morning: Leading a 5-Star Team

This session will provide leaders with the tools to be unapologetically devoted to excellence and refuse to tolerate mediocrity on their team.

Afternoon: 7 Principles to Fully Engage Your Customers

This session will provide participants with proven tactics and strategies to consistently deliver exceptional service. 

Cost: $325 COP Members / $425 Non-COP Members

To learn more: https://www.youtube.com/watch?v=ii-l5UKHmlQ

About Dr. Bryan K. Williams: A renowned speaker and consultant, Dr. Williams empowers leaders with dynamic insights to foster a culture of excellence. His impactful keynotes and workshops inspire lasting change and equip attendees with practical tools for leadership and customer experience success.